Testimonials for Marshall Freeman


Very good to deal with and everything is documented so customers can lie in response to them contacting them. They have fixed all out standings up to date!
A1 RetainingA1 Retaining
via Google Reviews
We had a great experience with using Marshall Freeman for debt collection. They kept us well informed with regular updates about our case. The communication was excellent. And our debt was collected within days of engaging their services. A special thanks to Jason. We will certainly not hesitate to use Marshall Freeman again
Tegan Rycroft.
via Google Reviews
Very professional and keeps you informed during the process, the online lodgement is very handy as well
Chapman UpholsteryChapman Upholstery
via Google Reviews
Marshall Freeman have been very helpfull when it comes to slow and non payers. I have recieved payments which i believe if it wasn\'t for this debt collection service, i would not have been paid. It would be extremely risky to operate a business without Marshall Freeman.
Tate S PaintingTate S Painting
via Google Reviews
I am very happy with Marshall Freeman. They have a very user friendly online system where you report your bad debtor information and then they look after the rest. Once reported, they are very quick and so are the results, I highly recommend them.
Rosalind Munro-Scull
via Local Reviews
Marshall Freeman were fantastic in recovering my debt and Marlin Signs highly recommends you give them a try
Lance WalterLance Walter
via Google Reviews
I totally recommend their services. They were extremely helpful and successful in providing what I was after. They have an amazing support team and am happy to have used their service.
Michael Gonzalez
via Google Reviews
I would just like to thank the wonderful team, especially Justine, at Marshall Freeman Collections for retrieving our bad debts. Their persistency and tenacity was greatly appreciated.
Harvest SeedsHarvest Seeds
via Google Reviews
Marshall Freeman has assisted our business and we would recommend their services to others. Great Communication-Service.
DP TrainingDP Training
via Google Reviews
We could not be happier with Marshall Freeman Collections services. They acted promptly and in the most efficient way in order to collect funds for us. Justine in particular, has been the greatest asset in this matter by remaining patient with us and firm with the other party. Well done Guys and Thanks again for the great service.
Nicolas Weisbach
via Google Reviews
Positive experience with Marshall Freeman. Being in the construction industry non payment is a large issue. MF have helped us on several occasions not to recover our debts either in full or a proportion of. As the owner of a business these situations are very frustrating but being able to hand the chasing up of debts to MF allows me spend more time working with our paying clients.
Timothy WhalleyTimothy Whalley
via Google Reviews
Justine was both tenacious and highly professional in respect of pursuing a not insignificant amount of money owed to me by a business in WA. Despite my own misgivings she achieved a very satisfactory outcome in a very reasonable amount of time: highly recommended.
Andrew Warburton
via Google Reviews
Absolutely the best Debt Collection Agency I have had the pleasure of using. A good simple system to upload any troublesome debts resulting in the most liberating feeling that your debt is now been given the utmost attention that it deserves, leaving you to do what you do best, making more money, without the stress of a bad paying customer playing havoc with your mind.
Malcolm CrowleyMalcolm Crowley
via Google Reviews
Marshall & Freeman are an excellent company to deal with. As soon as I phoned them Marshall & Freeman were helpful and provided me with a straight forward solution to retrieving owed funds. Follow up communication was prompt and the company were understanding of my needs. I would definitely use Marshall & Freeman again in the future.
Phil Dixon
via Google Reviews
Fantastic and quick service for a business who is not used to having to use debt collectors to get clients to pay their invoices. Highly recommend.
Admin BrightfieldAdmin Brightfield
via Google Reviews
Having been a client of Marshall Freeman for over 8 years, the task of debt collecting is extremely changeling but they do so with complete honesty, understanding and transparency. I have never had anything but honest and pleasurable experiences with them. Would highly recommend to other businesses. Kind Regards, Andrea - Credit Controller at Pure Water Systems.
Ashleigh PWSAustralia
via Google Reviews
Marshall Freeman has be great. Glad I chose them to collect outstanding debt. They are quite professional and hit the ground running fast. I got a positive result a few days later. If I go back, I\'d choose them.
SAVV DigitalSAVV Digital
via Google Reviews
Marshall Freeman helped me collect an outstanding tenancy debt with great ease, their customer service was fantastic and collection specialists were extremely helpful. Would definitely recommend.
Sam Squires
via Google Reviews
Marshall Freeman have been very effective in helping Doug Kirk Removals collect outstanding monies from debtors. Not only did they recover the amounts due, they kept me fully informed of the process at all times, not only via email, but with their user friendly customer portal. The entire process was seamless, and we would definitely use them again the future.
Marion BrownMarion Brown
via Google Reviews
I\'m a gym owner and part of it all ugly end up with some bad debts to chase up and the team at Marshall freeman have been amazing from day one. 12 month on approximately the same high standard of service has continued. Thank you to the whole team.
John NoblettJohn Noblett
via Google Reviews
Great results, saved a huge amount of time whilst retaining members, would definitely recommend.
New Farm
via Google Reviews
I recently engaged Marshall Freeman to collect a large outstanding debt for my small business. Having never worked with a Debt Collection service, I was very impressed - the service was easy to navigate, with constant communication and updates. The debt was thankfully collected within weeks which was a wonderful relief. Highly recommend and would use again.
Louise McCallumLouise McCallum
via Google Reviews
The best way to describe my experience with Marshall Freeman is that they can get blood from stone. I would not hesitate using them again and highly recommend their service to anyone in business that is in need of debt recovery.
S T N
via Local Reviews
We have been using Marshall Freeman Collections for more than 10 years and have found them and their staff to be extremely committed to getting a successful outcome. They communicate well providing regular updates or seeking clarification when required. I cannot recommend their services highly enough.
Helen Atkinson
via Google Reviews
During the time that Marshall Freeman have been providing collection services for my accounting practise I have found them to be very diligent and professional. Their service enables me to remain focused on my business & the time I have saved chasing debtors more than compensates for their reasonable fees & commissions. Furthermore, they have been able to recover debts that I never expected would be recovered. I highly recommend Marshall Freeman to any business requiring a professional debt collection service.
David Elliott
via Google Reviews
I switched to Marshall Freeman after having no luck with another agency. In just 3 months all my overdue accounts have been paid in full. I’m staying on board until next year because the slow payment letters have been really useful. Thanks Marshall Freeman !
Diamond star
via Google Reviews
Fantastic and friendly staff. Would recommend to anyone looking to get their invoices paid if you\'re currently having difficulty. These guys were able to reconcile my bad debt with 5 different customers in a little over 2 weeks. Hopefully i won\'t need to use again, but sometimes it\'s best left to professionals. :)
Ruby Thomas
via Google Reviews
Marshall Freeman have helped us to collect debts totalling more than $100,000.00 over the past 18 months. This has made a significant difference to our bottom line and saved our staff stress and time. The team at M.F. are easy and pleasant to deal with and we would recommend the firm to anyone with a difficult debtor.
Margaret Gebbett
via Google Reviews
I was not expecting to recover the debt of one of our patients. but with the help of the team it was just paid in full in the practice due to their recovery policy. thanks team
Goulburn Smiles
via Google Reviews
Marshall Freeman took the pressure off me chasing up an old debt going back 3 years. I appreciate all they have done for my business & helped me get the money I was owed. I am very happy with the outcome & would recommend them to anyone needing assistance. You won’t be disappointed. Thanks Marshall Freeman.
Kylie Liddelow
via Google Reviews
Thanks Marshall Freeman for taking the stress out of collecting money for Verto Kitchens. As soon as we engaged your services the client paid straight away. And the extra knowledge of the contracts will really help my business in the future.
Tim Banks, Verto Kitchens
via Google Reviews
If you\'re spending months chasing overdue debts without success, don\'t hesitate to lodge the debt with Marshall Freeman. After much frustration constantly calling and emailing our clients for payment and getting to the point where we thought funds would never be received, Marshall Freeman took over and got us paid. Their online system is easy to use. It\'s not worth your time chasing down clients, let the experts do it for you.
Darren Jackson
via Google Reviews
Good fast results, professional service.
Southern Engineering and Agriculture
via Google Reviews
Got invoice paid in full and in fast time frame where I could not suceed.
BJ Enterprises
via Google Reviews
Easy to deal with and great follow up
Accounts EEV
via Google Reviews
Marshall Freeman Collections exceeded our expectations by miles. They were professional and friendly, always offering the best information they could. We had a few large debts that were overdue for quite some years and Marshall Freeman were able to collection almost all of them throughout the course of 2020. They never stopped chasing for us and we are now going into 2021 with peace of mind about our debtor account. 100% recommend! Will definitely use them again in future.
Ashlee, Jag Concreting.
via Google Reviews

Excuses are overcome and disputes resolved.

HIGH RECOVERY RATE

NO COLLECTION, NO COMMISSION

FIRM. PROFESSIONAL.

Specialist debt collectors that deliver results

We recover all types of debt

  • Amounts from $100 to $100,000+
  • Dispute Resolution
  • Assistance with slow payers
  • Bad debts + Writeoff's
 

Assistance with Slow Payers

Our 2 step slow payer system empowers you to collect your own accounts prior to lodging with us. If your customer pays there is no commission!

  • Reminder Stickers to place on statements or invoices
  • THIS ACCOUNT IS NOW OVERDUE.

    We require payment within 7 days or
    your account will be referred to
    Marshall Freeman Collections for recovery.

  • Generate and print your own reminder letters using our letterhead.

"Our customer walked in off the street while I was at lunch and paid her debt in full!!!.

I don't know what you said to her but it must have been very effective!!"

Online service. Open 24/7.

 

Our client portal gives you instant access to manage every aspect of your account from generating no-commission reminder letters, loading new debts, monitoring debt progress and credit protection documents...

 

GENERATE YOUR OWN SLOW PAYER REMINDER LETTERS

LOAD DEBTS + MONITOR DEBT PROGRESS

VIEW DEBT PAYMENTS AS THEY ARE MADE

TRADING TERMS + PERSONAL GUARANTEE TEMPLATES

Always Firm.
Always Professional

  • Staff receive specialised training to understand local laws.
  • Ethical collection techniques.
  • We comply with government regulations including privacy act.
  • Maintain a professional, firm approach at all times.

Trusted by 20,000+ Australian & New Zealand companies.

Member of the association of credit and collection professionals

Lets work together.

Call us on 1300 136 271 or fill in the form for a free appraisal of your debt

Thank you for your enquiry. To help our assessor speed up your collection, please fill out the below information and we will be in contact with you shortly.

Thank you for your enquiry. An expert consultant will contact you within 1 business day to discuss your options.

$